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Goodbye SmartBro

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10 Comments
I hate to say goodbye but I'll say it anyway, "Goodbye SmartBro"… and

Thank you for all the pains that you've caused me during our one year and few months of being together.

Thank you for all the heartaches that your technical support team (*1888) had given me: 30 minutes to an hour of call waiting. PSR/CSR didn’t know how to troubleshoot.

Thank you for the intermittent connection and the slow speed.

Thank you for not answering or taking appropriate action to my complaint letter.

And most of all, thank you for deceiving the entire community.

I must say that I've learned a lot from you. I have been more patient and understanding now. But I curse the day you were developed.

Now that we parted our ways, I hope that someday, somehow you will realize that "fame isn’t everything."

Related Topic: Computers and Internet (SmartBro)

10 comments:

  1. AnonymousNovember 14, 2008 at 2:56 PM

    Bye Bye 'SmartBro' and I wish that the pain will stop!

    ReplyDelete
  2. gLoR!eNovember 15, 2008 at 2:45 AM

    did u switch to my dsl? i am smart bro user and planning to disconnect might be this month...they are such a sucker sometimes!:)

    ReplyDelete
  3. Jane JaneNovember 15, 2008 at 4:40 AM

    @hicham... the pain has stopped, nyay... but he left me with painful memories.
    @glor!e... yup, i did switch to dsl. please don't hesitate to have it disconnected. sucker sometimes? maybe all the time, haha.

    thank you all for dropping by. :)

    ReplyDelete
  4. AnonymousNovember 15, 2008 at 3:21 PM

    I congratulate you with your decision.

    Their technical service are really a pain in the arse.

    You're now reborn...

    ReplyDelete
  5. AnonymousNovember 16, 2008 at 4:35 PM

    SmartBro will always have the stigma of poor connectivity... I feel sorry that you apparently have been hostage to their Internet services due to the lock-in period.

    ReplyDelete
  6. AnonymousNovember 17, 2008 at 7:14 PM

    I'm a smart bro user! And I'm planning to disconnect it this december after my contract to them! Their speed is really slow... I would like to ask if how DSL is okay? can u specify which DSL is good? How about the DSL My EXPERIENCE? Have you heard about it?

    ReplyDelete
  7. Jane JaneNovember 18, 2008 at 4:38 AM

    @girl blogger...PLDT myDSL is doing okay, for me. It's a lot better than Smartbro-ken because it's faster....way faster. I think Xperience is okay too. Why won't you try Globe Broadband?

    ReplyDelete
  8. ANovember 19, 2008 at 12:25 AM

    Oh my gosh, i thought i was the only one having problems with smartbro, it's good to know i'm not the only one and that i'm not just a mean person for thinking they suck because they actually do! lol! i also plan to have mine disconnected as soon as i've found a new internet provider, any specific suggestions?

    ReplyDelete
  9. Jane JaneNovember 19, 2008 at 5:08 AM

    @anne fallarme...they are full of $%^&. They even got the canopy. It turned out, it was just a "rent." Just try PLDT or Globe. :)

    Thanks for dropping by.

    ReplyDelete
  10. nanayginNovember 19, 2008 at 9:58 PM

    Congratulation to you!

    I feel your pain...i used to be a SmartBro user and had all the trouble you experience till the day we parted. :)

    ReplyDelete

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