Tuesday, February 01, 2011

Hoffman Appliances at NCCC Mall a Fraud?

Last Saturday, we were at the NCCC Mall not to shop and buy. But because of the attractive offering from one booth (near KFC and Dunkin Donuts), we ended up purchasing a set of appliances from Hoffman, a supposed-brand made in Germany. The whole set (PHP 69,999/$1590+)includes: induction cooker, alkaline water filter, entertainment set with 3D ready LCD, and stainless steel cookware. Here’s another kicker: Its LCD does not need 3D glasses. I was doubtful about it because I think a technology like this is still being developed.

When we got home, I searched for Hoffman induction cooker. But the official website of that brand does not carry such appliance. When I typed in Hoffman induction cooker using Google search, I was surprised to see a forum about “Hoffman products purportedly a scam.”  

It was almost the same strategy they used to “deceive” us. Then, when my brother checked the amplifier, he realized that it was “analog not in digital technology.”

So, we called them up and asked for their explanation. We also verified their service center in DC. Unfortunately, they do not have any. That means, if one of the appliances would break down, we would just dispose them.

Anyway, it will be my brother’s call to file a complaint against them because it was his card we used to purchase those items.

Were we duped? Not sure but I think we were.  

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Moneybookers: Is it Better than Paypal?  



I just bought a Hoffman induction cooker at the MC Home Depot Global City for P40,000.00, all freebies taken out. Then I saw on the net tonight that the item is only selling for P15,000.00 by other sellers. What a scam. I have emailed Hoffman Germany and asked if the store here is genuine or not. Am still waiting for their reply. And the induction cooker is not in the Product line up of Hoffman Germany

Good thing we have this kind of posts! Was about to purchase one, with all the stainless cookwares, the 3-in-1 cook assistant something, plus the fm/am stereo with usb port (as they say), initially at P69k, then less 10%, then less 20%, then less 50%, eventually at P28k cash, or P30k 12mos to pay via credit card. Only intended to defer my purchase just so I could really search on the net re safety (carcinogenic effects of this induction cooking) of this technology.. Alas! these posts! Thanks guys!

guys kahapon september 2,2012 were in process of our NSO in general santos city ,theres a girl ofering my mother to buy a hoffman cooker with free kitchen ware with flat tv 69,000 cash with 30% discount ..when my mother got no interest the girl offered again that we will take the item for only 20,000 flat,,but i realize that this girl is a scamer,,, sabi pa nila na iuwi na namin babayad lang kmi ng 20,000 kahit kelan na daw kmi pwede magbayad guys do u realize that the item has no quality because the item is selling for only 20,000 panu kung hindi na namin bayaran right???? ibg sbhn ang items nila ay hindi umaabot sa 20,000 kaya wala silang takot na ibenta... guys if youve see the girl in robinson ...guys grv mag sales talk kung mahina ka lang ... mapapadala ka nya sa items na wala kalang man kasiguraduhan....

Kudos! Muntik na bumili nanay ko sa IMall Canlubang, Laguna! Na-excite part sana sya na from 69k ibibigay dw ng 30k... Good thing I asked her the brandname and googled it. Thanks guys!

Same thing happened to me at home depot global city. What turned me off was the deal was too good to be true. Plus the pressure they put on you that it is a limited offer daw and won't give me time to check their products on the Internet. Induction cooker with free cookware + led tv + air purifier + 20% discount. If you add up all the freebies Mas mahal pa sa binibili ko na lutuan. Won't you just think twice? That led me walking out the door. Sept 2, 2012 home depot

Oh no... Just bought from solenad 2 nuvali awhile ago....i paid 8 thou through credit card, but because i reached my credit limit which i guess is a blessing in disguise, i wasnt able to bring home the 15 pcs cooking ware set + led tv + speaker + induction cooker 2 burner... They gave me 2 pc single burner induction cooker and told me il be able to get the rest once i pay in full amount by wed in robinsons otis... Good thing i researched on the product and saw your posts... What are we going to do now? Haaaays... Now i wanted to cancel my order... The credit card transaction i think couldnt be cancelled anymore...at least i have my 2 single burners... Hays pano ko sila haharapin next wed... What are my rights? Please help.... Should i report them ASAP to DTI?

naka bile din po ako ng induction cooker nila, plus yung stainless cookset nila, 39 inches LED, electronic weighing scale for 69 thousand diyan din sa Home depot Global city, magaling talaga mag sales talk sobra para ako na hipnotized that time (January 18, 2012) sobrang dissapointed ako nung nabile ko lahat yun kasi sobrang laki ng amount na binayaran ko, buti nalang wala pa ako na encounter na problema sa mga nabile ko sa hoffman ilang buwan nalang mag isag taon na sa January, okay lang yung mga items yun nga lang yung stainless cook set nga lang na stainless ang pwede sa induction cooker nila, yung LED okay lang din, mas maganda pa yung reception nya compare sa nabile ko na LED na Sanyo sa SM appliances. hope na wala ako maging problema sa mga units ko para masulit ko naman yung binitawan ko na 69 thousand

Ohemgee... buti nalang wala akong credit card... pero may cash ako Php5,000 yun ang downpayment ko kanina sa Nuvali @Solenad 2. At ngayon pag-uwi ko google ko kagad Hoffmann ... eto nga nabasa ko mga posts ninyo. wala pa akong naiuwing item ksi pag naka-10k pesos na daw payment ko tsaka ako makakapg-uwi ng item. Thanks for posting your comments at least di pala ako nag-iisa... dami nating NALOKO?
Bukas babalikan ko sila at ipapa-cancel ko na ung defferred payment sa balance ko.

purchased the Hoffman induction cooker at world trade center last Dec7 worth 34,950 and it comes with juicer, 15pcs cookwares and pressure cooker.I thought it's a good purchase since we were told that the brand is Hoffman Germany and 1 year installment basis pa.Another thing is they allowed us to bring home the cooker kahit 22k nalang natira sa credit card ng asawa ku. When we went home, I noticed that there's no quality seal on the product and it has a label that says made in china. Nagduda na aku so I immediately checked the net and found out all the threads relating to hoffman as scam. We also contacted BDO and they told us the whole amount of 22k was credited to us. Shocks!!I immediately called the sales person and told them they deceived us with the brand and I'll report to DTI. They had no comment and promptly offer to return the product so I'll get the refund. The next day, I rushed to MC Depot in Ortigas and returned the items. I talked with the manager over the phone dahil OIC (daw) lang yung andun and she told me na teh refund will take 5-7 business days. I asked her assurance about this and let the OIC signed (on her behalf)a letter stating that they received the items in good condition and if there are future billings on our credit card reflecting any Hoffman transaction,we'll take legal action against. Right now, wait ku lang yung refund. Sana maging ok na lahat dahil nakakastress talaga sila. What I don't understand is, bakit nakapasuk sila sa World Bazaar Festival sa World Trade eh madami ng reklamu sa kanila??

thank you guys for all your blogs, Muntik na ako bumili sa MC Home Dfort they are offering @ 35k 2 burner induction cooker and since I'm from Taguig daw they're giving me FREE 15pcs cookware set + if I will use BPI credit card I will have free German-made Juicer! really too good to be true! Very convincing pa sila mag-detail!
I'm just wondering how come MC Home and World trade center were accepting vendors like them na SCAM???

marami na palang reklamo itong Hoffmann induction cooker hanggang ngayon naka pag operate pa rin sila at dito sila ngayon sa Abreeza Mall sa Davao City. Ano ba ang nangyari sa mga reklamong ito? Mukhang wala namang aksyon ang DTI nito. Sa ngayon they are offering the product at 30% discount libre ang 15 pcs cookware, wala na ang 32 inch LED TV. Promo daw ito for Chinese New Year at Valentines Day. The cookware itself was priced at 69,900. Ang oven ay 69,900 less 30%, so 48,930 na lang kasama na ang free 15pcs cookware...i can say victim din ako kasi nakapag down ako ng 1k para daw mareserve sa akin ang unit kasi last item na daw ito sa promo.. pero i changed my mind now na nabasa ko ang mga blogs na ito... so beware mga dabaweno...

hi genuine po ba raw ang hoffman dito sa philippines? kasi kulang kulang pa yung mga item na nabili namin, at may mga item pa kami na hindi pa nakukuha, sabi lagi daw nag out of stock.

I don't think carry ng Hoffman yung mga appliances na binebenta nila. Kung i-rerefer mo yung products nila sa website ng Hoffman, wala kang makikitang ganun klaseng appliances.

Check my response here:


I also got scammed sa Solenade 2 Nuvali Robinson's Dept. Store. Bought a 1 burner indcution heater Hoffman HM K2 model at discounted price of 6K. Nag galing mambola, parang mga politiko sa senado at kongreso. I was flabbergasted to see a 1 burner induction cooker sold at SM for the price of 995 pesos only. If I can buy a glock at a discounted price, I knoow where to use it.

napadaan kami ng mommy ko sa lucky china town kanina and may nagoffer samin ng ganyan. kunyari may free ballpen at papalista lang for attendance. tas nakakaaliw naman yung induction stove nila kaya nawili kami makinig. tas maya-maya ang dami nang pinakita tapos ang sabi di pa daw binebenta yung stove, nag-eendorse pa lang daw or something like that. then eventually, sinabi niya lahat ng pwedeng makuha sa price ng P60k+ at dahil resident kami ng isang lugar, promo daw nila yun for today at marami kaming maiuuwi gaya ng led tv, stainless cookwares, yung stove saka may microwave pa yata, nalimutan ko na. basta 4 items yun kasi 4 na boxes yung pinakita samin. e wala naman kaming pera pambili e hahaha! napagkamalam yata kaming chinese at mapera. nagtatanong pa kung saan ang bangko namin at inassume na gumagamit kami ng credit card... e kaso hindi naman kami nagcacard hahaha! i;m not saying na scam sila, pero there's something fishy about them hahaha. thanks sa post na 'to! God bless!

Same din ako kanina sa Lucky Chinatown. Ganyan na ganyan din using a ballpen. And just listen lang daw kasi bago lang siya. May makinig lang daw sa kanya ok na. Naawa lang ako kasi nga parang bago pa lang sa trabaho. Ayan the same strategy sila. Buti na lang at I smell someting is wrong. Thank you God talaga, naiiwas ako sa scam.

mahusay naman po ba un Hoffmann burner? can we just return it & ask for reversals sa credit card? it cost my mom 77k for the cooker, pressure cooker, amplifier with subwoofer and tower satellite + 17-pc stainless steel kitchen wares?


Yung sa burner, so far, okay pa naman up to now. Gumagana pa naman siya. Lahat ng appliances po ay okay pa naman. Hindi lang namin ginagamit parati.

ako din nadala ng hoffman so far yung led tv i used it for 4 yrs now at ok naman. yung nga lang nasira ang remote control at walang service center kaya di namin alam san makakabili ng remote.

I think pupuede ang remote control na yung made in China gamitin sa Hoffman TV. Yun ang problema sa Hoffman, walang service center sa Pinas.

san ba kasi nanggaling yang brand na yan? kasi may tv din po ako na hoffman sira ang remote,kung saan saan na ako nag hanap ng remote wala talaga ako makuha..

China made yata. Hindi Germany. Have you tried yung universal remote control?

Isang taon ko nang ginagamit yung induction cooker naming at so far ay ayos naman. Ang kailangan ko lang ay kung saan ako makakabili ng fiter para sa quantum hexagonal water dispenser ko. Please help...

Parang mahirap makabili ng filter for the water dispenser.

We better start looking for them esp the big fish otherwise whats the DTI for another option castrate them or worse crucify them nabiktima din ako ng mga bogus na yan

Hello guys same with me, i bought a 2 burner induction stove with 15 pcs cookware set and G-Mics 20 in 1 oven for 60k and that was 3 yrs ago at MC Home Depot, unluckily di ko p sya nagamit kc lagi ako wla d2 s pinas, now that i read all ur comments, im worried now kc bk magmalfunction ung mga appliances since im staying for good here in the country, i wish ok p cla and wla n rin ako magawa naloko din km ng husband ko, BAHALA n c LORD s nga taong manloloko anywayz hindi nmmn nila ikayayaman yun, sana lng di ako mgkaprobs s mga items n nakuha ko

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