For three months now, I have not received my bill from PDLT myDSL (but I still pay on time). When I inquired about it a month ago, I was advised to patiently wait for it because they are experiencing courier problem... but no bill arrived.
Also, their website is inutile. Why? It is because of its 99% promotional ads and only 1% allotted for customer service, if they know what customer service is.
I want to register my PLDT myDSL account online to access my bill. However, every time I try to register and hit the submit button, I always receive system error. What's wrong with this company?
PLDT, a telecommunications provider whose monthly income is PHP 9.6 billion, cannot establish their own courier service to deliver bills. Ukininam!
-Inutile customer service
-Only good at advertising their products but failed on actual service.
My advice: Find a better provider, if you can. (I can't so I'll just stick with its ineffectiveness until I can find a better one.)
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